STEP.1 First, please request the transaction page.
You can do any of the above by requesting a link to the transaction page first. Please use an email which you normally use - a special link for the order will be send to you automatically.
- if you just want to know an approximate price of your order in real time, please also request for the transaction page URL.
- if you want to just know how to measure yourself with the help of a video, please also request for the transaction page URL.
STEP.2 Open the transaction page
Upon receiving the email, please click the link inside. IF YOU DID NOT RECEIVE ANY EMAIL, please check your spam or junk email folder.
Upon entering the page, please click on the "Go to ordering procedures" link and on the next page, please click on the "Order form" link.
- if you want to receive an approximate order estimation in a real time, please also click on the "Go to ordering procedures" link and then on the "Order form" link.
- if you want to watch the instructional video on how to measure your body, please click on the "Go to ordering procedures" link, then on the "Fill out your measurements" link.
STEP.3 Filling out the order form
Please fill in your order. You can type your measurements very specifically or fill in just an approximate value.
STEP.4 (for tailor-made orders) Submitting your measurements for bodysuits or the traced-hand drawing
- You can skip this step if you have chosen the “Beginner’s mode” in STEP.3. In case of "Beginner's mode" we offer bodysuits only in a fixed-size.
- if you have chosen the “tailor-made” bodysuit, please submit your measurements and the traced-hand drawing. You will find the measurements page from the STEP.2 transaction page. Please request the link to the transaction page first.
if you have chosen tailor-made bodysuits:
- after filling out the order form, please submit your measurements and traced-hand drawing. Please click on the "Go to ordering procedures" link then on the "Fill out your measurements" link.
- measurements taken by our staff at the meeting room is possible, but we have made the whole process in a way, so you can accurately measure your body just by yourself with the help of our instructional videos.
Please send us your traced-hand drawing by airmail.
- please click on the "Go to ordering procedures" link then on "Hand trace drawing submission guideline".
- on the same page, you will also find the shipping address.
STEP.5 Payment (cancellation deposit and full payment)
Upon receiving your order receipt by email, please pay first the cancellation deposit using PayPal.
As soon as you pay us the cancellation deposit (which is half of the total payment), We will request the other half at the completion of your order.
* Please note, that we are not accepting post-pay or installment payments.
STEP.6 Order completion and shipment
When we finish your order, we will contact you before the shipment. Then, after we confirm the rest of the payment, we will ship your order. For the shipment we use EMS.
When ordering a costume mask, we will include into the shipping costs a fee for a hard case, which is 2000 JPY. By using a hard case, we can avoid the mask from being damaged by other cargo during the transport.